🔐 Privacy Policy

Who We Are

Centro Agricolo operates this e-commerce site and its related services (“Services”), supported by the Shopify platform, which allows us to offer you a secure and personalized shopping experience.
This Policy describes how we collect, use, and share your personal data whenever you visit our site, make a purchase, interact with us, or use our Services.

By using this site, you confirm that you have read and understood the Privacy Policy.


📋 What Data We Collect

Personal data includes all information that identifies you or can be linked to you. The data collected may include:

  • Contact details: name, address, email, phone, shipping/billing details

  • Payment data: credit/debit card number, payment confirmations

  • Account data: username, password, preferences, settings

  • Transaction data: products viewed, purchased, returned, or added to wish lists

  • Communications: messages with customer support

  • Technical information: IP address, device and browser type

  • Usage data: how you browse and interact with the site


🔍 How We Collect Data

We collect data in four main ways:

  • Directly from you, for example when you place an order, register, or write to us

  • Automatically, through cookies and similar technologies

  • From service providers, such as payment systems, logistics, and marketing

  • From partners and third parties, where applicable


🎯 How We Use Your Data

We use your personal data for the following purposes:

  • Service execution: processing orders, managing accounts, arranging shipments, facilitating returns, and communications

  • 🛍️ Personalized experience: remembering preferences, suggesting products, personalizing the site

  • 📢 Marketing and advertising: sending you promotions via email or showing targeted ads (you can opt out at any time)

  • 🔐 Security: protecting your data, detecting fraud, preventing abuse

  • 📞 Customer support: responding to requests or issues

  • ⚖️ Legal compliance: responding to requests from authorities or for legal reasons


🔄 How We Share Your Data

We may share your data with:

  • Shopify, which manages our e-commerce platform

  • Service providers, for payment, logistics, hosting, customer support, etc.

  • Marketing partners, to show you offers and ads based on your activity

  • Social media or third-party tools, if you use them in our Services

  • Legal entities, in case of regulatory obligations, mergers, or disputes

  • Our corporate group, for internal purposes


🤝 Shopify's Role

Shopify processes some of your personal data on our behalf. In some cases, for example, for advanced features or data shared with other merchants, Shopify acts as an independent data controller.
🔗 For more details: https://privacy.shopify.com/en


🌐 External Sites and Links

Our site may contain links to external sites or services not operated by us. We are not responsible for their privacy practices. We encourage you to always consult their policies before sharing information.


🚫 Data of Minors

Our site is not intended for minors. We do not knowingly collect data from children or adolescents. If you are a parent or guardian and suspect that we have collected data from a minor, please write to us to request its removal.


🔐 Security and Retention

We adopt appropriate measures to protect your data, but no system is completely secure.
We retain data only for the time necessary to:

  • Provide you with the Services

  • Comply with legal obligations

  • Resolve any disputes

  • Enforce contracts and terms


⚖️ Your Rights

Depending on your residence, you may have the following rights:

  • Access to stored personal data

  • Correction of inaccurate data

  • Erasure of data (right to be forgotten)

  • Data portability

  • Withdrawal of consent (where required)

  • Objection or restriction to processing

  • Management of promotional communications

✉️ You can exercise your rights by writing to info@centroagricolo.com

Shopify also handles some data requests:
🔗 Shopify privacy portal


📢 Complaints

If you believe that your data processing is incorrect, you can:

  • Contact us directly

  • Contact the data protection authority in your country

  • In the EU/EEA, you can find the list on EDPB


🌍 International Transfers

Your data may be transferred outside the EU/EEA. In such cases, we apply adequate security measures (e.g., Standard Contractual Clauses) to ensure its protection.


🔄 Updates to the Privacy Policy

This policy may be updated periodically.
Always check the last updated date on our site. Changes will take effect upon publication.


📞 Contacts

For questions, requests, or to exercise your rights:

📧 info@centroagricolo.com

📍 Via III Trav. Taverna Campanile, 29 - Monteforte Irpino (AV) - 83024 - Italy

Centro Agricolo is the data controller.