Shipping Policy
📦 SHIPPING INFORMATION
Products are shipped within 1-2 business days of order confirmation, unless otherwise specified in the listing. During this time, we carefully package the product to ensure maximum protection. All orders are shipped via express courier BRT (Bartolini) or Poste Italiane , depending on the product type, destination, and logistics availability. 🚛📬
📌 Important:
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It is not possible to change the delivery address once the shipment has been started.
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Please carefully check your shipping address before confirming your order, including all necessary information (stairs, apartment number, intercom, etc.).
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It is mandatory to provide an active telephone number : this will facilitate any contact by the courier in case of delivery problems.
⏳ Delivery Times:
Delivery times vary depending on the destination, but generally goods are delivered within 2-3 business days of dispatch. In some cases, such as deliveries to remote areas or smaller islands, delivery times may be slightly longer.
📞 Shipping Assistance:
If you have any questions, delays, or shipping issues, please don't hesitate to contact us . We're always available to support you and provide real-time updates.
⚠️ Receiving Goods and Courier Responsibilities:
Centro Agricolo is committed to shipping intact and properly packaged products, but cannot be held responsible for any damage caused by the courier during transport.
👉 Upon delivery, carefully check the package : if the packaging is visibly damaged (torn, open, punctured, wet, etc.), it is essential to accept it with a Specific Reserve , indicating the type of damage on the courier's document (e.g. "damaged box", "open package", etc.).
Only in this way can we open a complaint with the courier and provide you with the best possible assistance.
Thank you for your trust and happy shopping! 🌱