🛍️ Returns, Refunds, and Exchanges Policy

📦 Return Period and Conditions

You have 30 days from receipt of your order to request a return.
Additionally, if you reside in the European Union, you have a 14-day legal right of withdrawal, even without a specific reason.

For a return to be accepted, the item must meet the following conditions:

Be in the same condition in which you received it
Must not have been used or worn
Must still have all tags attached
Must be in the original packaging
Must be accompanied by a receipt or proof of purchase

🚚 Return Shipping Costs

The customer is responsible for return shipping costs.
We do not apply restocking fees.

✉️ How to Initiate a Return

To initiate a return, please write to us at:
📩 info@centroagricolo.com

After approval, we will provide you with a return label (if applicable) and shipping instructions.
📍 Returns should be sent to:
Via 3 Traversa Taverna Campanile 29

⚠️ Items sent without first contacting our customer service will not be accepted.

🔄 Exchanges

Do you want a different product?
We recommend you:

Return the purchased product
Place a separate new order for the desired item

This is the quickest way to receive what you want.

💥 Defective or Incorrect Items

We encourage you to carefully check your order upon receipt.
In case of damaged, defective, or incorrect items, please contact us immediately at:
📩info@centroagricolo.com

We will resolve the issue as quickly as possible.

❌ Exceptions and Non-Returnable Items

We cannot accept returns for:

Perishable products (food, plants, flowers)
Customized or tailor-made items
Personal care products (cosmetics, beauty products)
Hazardous materials, flammable liquids, or gases
Promotional or sale items
Gift cards

For any questions, please contact us before making a purchase.

💳 Refunds

After receiving and inspecting your return, you will receive a confirmation email.
If approved, the refund will be processed within 10 business days using the same payment method used for the order.

⏳ Processing times may vary depending on the banking circuit.
📬 If you have not received your refund after 15 business days, please contact us at:
📩 info@centroagricolo.com

Do you have other questions? We are always available!
📩 greenworldavellino@gmail.com

📩 3755727807 - 3317282194